Terms of service

Terms of Service Policy

Effective Date: 18 April 2025

Welcome to tryfloraglowofficial.com, owned and operated by LUSTRE LLC. By accessing or using our website and placing an order, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms By visiting our website or making a purchase, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

2. Eligibility You must be at least 18 years old or have parental/guardian consent to use our website and make purchases.

3. Account Registration You may create an account for faster checkout and order tracking. You are responsible for maintaining the confidentiality of your account information.

4. Products and Services We offer both physical and digital goods, including select products with monthly subscription options (with a 30% discount). Subscription availability is limited and may change at our discretion.

5. Pricing and Availability All prices are subject to change without prior notice. We reserve the right to limit the quantity of any product or discontinue a product at any time.

6. Payment and Billing Policy Payments are securely processed through Shopify Payments and other approved gateways. We do not store payment details. Please refer to our Payment and Billing Policy for full details.

7. Shipping and Delivery Policy Orders are processed and shipped within the timelines mentioned on our Shipping Policy. Tracking details will be provided via email. Delays may occur due to unforeseen events. For more, see our Shipping and Delivery Policy.

8. Return and Refund Policy We offer a 30-day return and refund policy for eligible products. Items must be unused, in original packaging, and returned at the customer's cost unless the return is due to damage or error. Visit our Return and Refund Policy for more.

9. Purchase Options and Cancellation

  • One-time purchases can be canceled within 6 hours before shipping.

  • Subscription orders can be canceled anytime before the next shipment.

  • Once an order has shipped, it cannot be canceled, and return shipping fees will apply. More details are available in our Purchase Options & Cancellation Policy.

10. Privacy Policy We collect and use personal data to fulfill orders, offer support, and enhance your shopping experience. We do not sell customer data. For full details, read our Privacy Policy.

11. Intellectual Property All content on this site is the property of LUSTRE LLC and is protected under copyright and intellectual property laws. Unauthorized use is prohibited.

12. Prohibited Activities Users may not engage in any fraudulent, illegal, or abusive activities while using our site.

13. Limitation of Liability LUSTRE LLC is not liable for any indirect or incidental damages resulting from your use of our website or products.

14. Third-Party Services Our website may link to or integrate third-party services such as Shopify, Google, Meta, and TikTok. We are not responsible for their content or actions.

15. Governing Law These Terms are governed by the laws of the United States and the state of Nevada.

16. Changes to Terms We may update these Terms of Service from time to time. Changes will be posted on this page and users will be notified accordingly.

17. Contact Information For any questions or concerns, please contact us:

Company Name: LUSTRE LLC
Address: 401 Ryland St. Ste 200 A, Reno, NV 89502, USA
Email: support@tryfloraglowofficial.com
Phone: +1 682 307 1735
Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (PST)
Website: https://tryfloraglowofficial.com

By placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Thank you for choosing LUSTRE LLC.